Replaces Preferred Care and Fi Device Protection With Enhanced Coverage, $0 Repairs, and Loss & Theft Options
A Unified Device Protection Plan for Pixel Owners
Google has introduced Pixel Care+, a comprehensive new device protection program that replaces both Preferred Care and Fi Device Protection in the U.S. The program is designed to offer more robust coverage, faster service, and a streamlined claims process for Pixel and Fitbit devices.
- Existing subscribers will be transitioned automatically in the coming months.
- Pixel Care+ offers monthly or two-year pricing plans, depending on the device.
What’s Included in Pixel Care+
Google describes Pixel Care+ as offering a “higher level of coverage, service, and peace of mind.” The program includes:
- Unlimited accidental damage claims
- Extended warranty and mechanical damage coverage
- $0 screen and battery repairs
- $0 post-warranty malfunction claims
- Genuine Google parts and certified repairs
- Priority support from Pixel experts
- Self-service claims via the Google Store
- Optional loss and theft coverage
- Free upgraded shipping, including next-day replacements
Device Eligibility and Pricing
Pixel Care+ is available for new eligible devices purchased in the U.S., including:
- Pixel 8 and newer
- Pixel Watch 2 and newer
- Pixel Tablet
- Fitbit Ace LTE, Versa 4, Sense 2, Charge 6, Inspire 3
Pricing example:
- For the Pixel 10, Care+ costs $10/month or $199 for 2 years.
Users can add the plan within 60 days of purchase.
Easy Claim Process
Pixel Care+ aims to make filing a claim simple and fast:
- Claims can be started directly from the Google Store or the My Pixel app.
- Users can select a repair time and location, making the process more flexible.
- Next-day replacements ensure minimal downtime when devices are lost or damaged.
