HDFC Bank is set to introduce updates to the rewards structure for the Tata Neu Infinity credit card, specifically targeting Unified Payments Interface (UPI) transactions. Effective August 1, customers using the card for UPI payments will experience changes in the cashback benefits they earn.
Enhanced NeuCoin Rewards for UPI Transactions
Customers making eligible UPI transactions using the Tata Neu UPI ID will earn NeuCoins as follows:
- 0.5% NeuCoins: Customers will earn 0.5% back as NeuCoins on all eligible UPI transactions.
- Additional 1% NeuCoins: Using the Tata Neu UPI ID for UPI transactions will earn an additional 1% back as NeuCoins.
- Monthly Cap: The total NeuCoins earned from eligible UPI transactions is capped at 500 NeuCoins per month.
Crediting of NeuCoins
- 0.5% NeuCoins: These NeuCoins will be credited directly to the customer’s HDFC Bank credit card account.
- Additional 1% NeuCoins: The additional NeuCoins earned using the Tata Neu UPI ID will be credited to the customer’s Tata Neu account and will become available for use after a 30-day period.
Tracking NeuCoins
Customers can conveniently track their NeuCoins earned from UPI transactions through the NeuPass section of the Tata Neu app. This transparency allows users to monitor their rewards and plan their transactions accordingly.
Eligibility and Exclusions
Certain transactions such as fuel spends, wallet/gift card loads, cash advances, and government payments will not qualify for NeuCoin rewards. It’s essential for cardholders to review the eligibility criteria to maximize their benefits.
Existing NeuCoin Balance
The updates to the NeuCoin rewards structure will not impact the existing NeuCoin balance of customers. This ensures continuity and stability in rewards accumulation.
Frequently Asked Questions (FAQs)
The HDFC Bank website provides comprehensive FAQs addressing common queries related to NeuCoins on UPI transactions with the Tata Neu Infinity HDFC Bank Credit Card. These include information on obtaining a Tata Neu UPI ID, tracking NeuCoins, handling transaction reversals or cancellations, and resolving reward points discrepancies.
In conclusion, the upcoming changes to the Tata Neu Infinity credit card’s NeuCoin rewards for UPI transactions aim to enhance customer benefits and streamline reward crediting processes. By leveraging these updates, cardholders can optimize their usage to earn and utilize NeuCoins effectively through their preferred transactions.
